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FAQ

How much does a Stork Lady “new baby” announcement yard sign rental cost?  How long is the rental period?

The charge for renting the sign of your choice is $75.00.* The rental period is one week.   We will leave the bundle, star or cloud at the front door when we return to pick up the sign.  A “new baby” lawn sign announcement costs about the same as sending flowers, but it’s more fun and the impact lasts much longer!

How much does a birthday yard sign rental cost?  How long is the rental period?

The charge for renting the birthday sign of your choice is $75.00.* The rental period is for 3-7 days, your choice.

When we return to pick up the sign following the rental period we will leave the message plaque at the front door for the honoree to keep.

PLEASE NOTE: The toppers on the cupcakes are part of the sign and are not kept by the birthday recipient.

What color vinyl do you use on the baby bundle, stars, clouds and birthday message plaques?

Baby Signs:

Our default color is black because black is the only color that can easily be read from a distance (the street). However, we are happy to use your color preference. Be sure to let us know at the time you order. If you don’t request a different color we will use black.

Birthday Signs:

Most of the time we use black for the messages on our birthday plaques because it’s the only color that can be read from a distance (the street). However, if there is room we add color to the plaques in the form of dots or other decorative features. If you prefer a different color for the message plaque please let us know at the time you place your order.

Where will you place the sign in the yard?

We choose the best location possible for visibility, as well as for the best photo ops. That said, sometimes there are issues such as utility boxes, a solid base of limestone, automatic lawn sprinkler systems, tree roots or landscaping that will dictate placement. In those situations, we will still use our best judgment as to location and it always works out just fine. If there is a specific location, you’d like for the sign to be please let us know when you order and we will do our very best to place it there. We cannot guarantee exact placement of the sign to your specifications if you are not home when we deliver the sign or you have not obviously marked the location in the yard with a tangible marker. But we will get very close.

PLEASE NOTE: We cannot place a sign in front of public utility boxes, water mains or any other structure owned by the city or state. We cannot impede access to these areas or we could be fined by the city or county.

What is your area of service?  Do you deliver signs for display on the property of commercial business locations?

We serve the greater San Antonio area, including Fair Oaks Ranch, Boerne, Universal City, Windcrest, Converse, Live Oak, Selma, and Elmendorf. We are unable to deliver signs to Cibolo and New Braunfels, TX.

We don’t deliver our signs for display at commercial business locations, nor apartment complexes or condominiums. Management does not allow for lawn signs because all property is community property. We do deliver to town homes as long as there is a small patch of lawn for use in order to set up the storks or birthday signs. The lawn must be for the specific use of the homeowner or lessee. We deliver signs to all residential lawns.

Is there a delivery charge?

It depends on the delivery location. We are located in the Sea World area. The price of the rental includes the first 15 miles we travel. If the delivery location is 16-25 miles away there is a $10 charge. If it’s 26-30 miles away there is a $15 delivery charge.  We may be able to accommodate you if your address is more than 30 miles in distance. Please call for a quote.

Please note: Due to heavy traffic and the time involved in travel, the following locations incur a $20 delivery charge: Anything beyond Leon Springs on I-10, including Fair Oaks Ranch and Boerne.   There is also a $20 delivery charge to Universal City, Windcrest, Converse, Live Oak and Selma.  We are unable to deliver signs to Cibolo and New Braunfels, TX.

What service do you offer for multiple births?

We normally set up a separate sign for each baby. The first sign is priced at the regular rate. Each subsequent sign is $45.00. At the end of the rental period the new parents keep each personalized bundle, star or cloud. If you’d like to have a single sign for multiple births the carriage makes the best choice. It’s easy to announce twins or triplets with the carriage because of the way it’s made. It’s the only sign that can hold more than one personalized keepsake.

Do you offer sibling signs?

Yes, we offer coordinating sibling signs to match each baby sign at $15.00 each. The proud big brother(s) and sister(s) enjoy being included in the all the excitement. They really enjoy seeing their name in the yard too. The following options are available for the sibling signs:

  • (Name) is the Proud BIG brother (sister)!
  • (Name) is promoted to BIG brother (sister)!
  • (Name) welcomes home her/his baby sister/brother!

What service do you offer for the happy grandparents?

If a grandparents’ sign is ordered at the same time as the sign for the new parents the rental price is discounted to $55.00**.

The following options are available for the grandparents’ bundle, cloud or star (not kept at the end of the rental period):

  • “It’s A Grandson!”
  • “It’s A Granddaughter!”
  • “Proud Grandparents Live Here!”

If the grandparents’ would prefer a personalized bundle, star or cloud to keep at the end of the rental period the charge is $20.00.

We’re happy to accommodate your request on the bundle, star or cloud, space permitting.  A couple of options include the following :

  • The baby’s first & middle names,  length, weight and date of birth
  • Proud grandparents of (baby’s name)!

When do you deliver and pick up the signs?

We deliver and pick up our signs seven days per week.  We deliver once per day.  Monday through Saturday deliveries begin between 9:00 and 9:30 a.m.  On Sunday we do not deliver before noon.

How far in advance should I order the announcement?

We don’t take reservations in advance, except for showers or gender reveal parties.  We have lots of stork signs and we will have one available when the time comes. If you’d like to have the stork in the yard before the new parents arrive home with the baby, we must have all the necessary info and payment no later than 6:00 p.m. the evening before they are to be discharged.  An earlier notice is appreciated, but 6:00 p.m. is the firm cut-off for next day deliveries.

How do I place my order? How do I pay for your service?

We take most orders by phone at 210-601-7351. If you prefer you may contact us via email at hello@storklady.com. We’re just like the florist. We accept Visa, Master Card, Discover and American Express over the phone in payment of the rental. You may mail a personal check, cashier’s check, or money order if you are calling well ahead and time permits. Orders must be paid in advance.

WHAT IS YOUR REFUND POLICY?

You will receive a full refund if any of the following apply:

  • You cancel your stork or birthday sign rental at least 24 hours in advance
  • Extreme weather conditions prevent us from setting up your sign

You will not receive a refund if any of the following apply:

  • We are unable to get into a gated community because we were not given a gate code or it doesn’t work
  • The security guard at a gated community refuses to allow us entry Please note: We stay very busy and we can’t wait at a gate for more than 10 minutes while the guard attempts to contact the homeowner to grant access. It is important that you make arrangements with the guard to give us access prior to the moment of delivery.
  • The homeowner or recipient does not allow us to set up the sign or calls us to request that we pick up the sign prior to the end of the rental period
  • If a dog or other animal is threatening or refuses to allow us onto the property

*prices include set up, delivery and pick up. Prices are subject to change without notice

**Delivery charges may apply if the grandparents’ address is more than 15 miles from our location.